Who we are
OKTOPUS is created by Qwizdom, an award-winning developer of interactive learning solutions that enhance presentations and user engagement.
You can find out more about us, along with our direct contact information on our parent website at https://qwizdom.com.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact and Trial Forms
If you contact us using the form on our website, any information entered will be sent directly via email. The information is not stored online. We will use the supplied information to contact you regarding your query.
If you sign up for a trial for our products on this site we will collect name, email and organisation. We may use this information to contact you regarding your trial.
Live Chat
We utilise a Live Chat service on our website provided by https://tawk.to in order to give the best user experience for sales and support purposes. We will only require your name so that we can address you correctly. If you enter your email address to receive a transcript of the chat log, that will also be recorded. We will not track or record your IP address. We will require your explicit consent before you can use this service.
The tawk.to data protection policy is found at https://www.tawk.to/data-protection/
OKTOPUS User Feedback Form
We utilise a questionnaire facility on our website provided by https://webengage.com in order to gather feedback to help us improve our product. We do not require or ask for any personal data however you may voluntarily leave your email address if you would like us to get in touch.
The WebEngage data protection policy is found at https://webengage.com/privacy-policy
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Right to access:
You have the right to access the data we hold about you and for you by logging in to your account. You also have the right to access any information we hold about you in a common machine readable format for free of charge. We will process your request without undue delay and at the latest within 1 month.
Right to rectify:
If you hold an account on our website, you can rectify or update any information on your account. If you are not able to do so, please contact us at support@qwizdom.com
Right to erase:
You have the right to erase any data we hold about you on this system. if you would like to do so please contact us at support@qwizdom.com. When you terminate your account, all of your data will be erased.
Right to object:
If Qwizdom chooses to contact you in future as a legitimate business interest, you have the right to object to us using your data for marketing purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.